home warranty companies dallas texas

The customers we dealt with would become so angry and desperate they would literally harass and threaten us. It's illogical to believe you can get anything substantial for the mere $75 service fee the customer pays, which, in most cases, is all we could charge for the entire service call. Hence, the denials, long wait times and band aid repairs. Paying customers always come first, regardless of how many newborns are involved. Every household in America contains someone who doesn't need to be hot or cold. If we charged the home warranty company more than $25 $50 in addition to what the customer paid, if we were lucky enough to collect the service fee, we would be threatened by the home warranty company, as all these calls were averaged and the total cost per call average had to stay below $200, or we were gone.

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01.14.2007 | 34 Comments

When he weather is 95 degrees outside, don't people think that EVERYONE is calling in?The contractors that home warranty companies use are RETAIL companies. They also have their own business to service. If you didn't have a warranty on those days, you wouldn't get any faster service by calling someone out of the yellow pages. I think most of the complaints that show up about warranties is because people just don't read their contract and don't understand it. The best advice is to know your local representative. They are the one's that can step in and help resolve issues. Try it. you will be surprised. I had an Old Republic warranty on my current home that was provided by the seller. I had a problem with my AC on a particularly hot weekend in coastal Louisiana. I called OR, the customer service rep was very polite and arranged for a repair person to come out that day.

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01.14.2007 | 16 Comments

You may want to have the contract modified to specify exactly what your coverage options are. Your home warranty is a way to take the stress and drama out of home repairs. You aren’t going to have massive amounts of money coming out for emergency repairs. You are going to be sure that your contractor is doing the best job that they can on repairs and that if it cannot be repaired, you are getting a new appliance. You will also find that any repairs that you have done, including replacements, will then affect your home warranty. You have protection in knowing that all your appliances will be properly maintained and cared for.